Processing Time
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Lead times are determined by stock availability. For an accurate lead time, please inquire with your sales representative.
- Custom orders, special requests, or large orders may require additional processing time.
- Remittance advice can expedite processing times, please send to: [email protected]
Shipping Methods & Delivery Times
- We offer a variety of shipping options depending on the size and urgency of your order, including standard ground shipping, expedited shipping, and international shipping.
- Domestic Shipments (within North America): Standard delivery typically takes 3-7 business days. Expedited shipping options are also available for faster delivery.
- International Shipments: Delivery times vary depending on destination. International orders may take anywhere from 5-14 business days. Please note that international shipping fees, customs duties, and taxes are the responsibility of the recipient.
Shipping Costs
- Shipping costs are calculated based on the weight and dimensions of the items in your order, as well as the delivery destination.
- For accurate shipping costs, please add the items to your inquiry list and ask for a freight quote when you submit it. You will be provided with shipping and pricing.
Order Tracking
- Once your order has been shipped, you will receive a tracking number for your shipment from your sales representative.
Worldwide Shipping
- Labequip ships worldwide except some countries subject to embargo.
- International shipping fees are calculated based on the destination, weight, and size of the items.
- Please be aware that international shipments may be subject to customs delays, duties, or taxes. These are the responsibility of the customer and are not included in the shipping fees.
Damaged or Lost Shipments
- If your order arrives damaged or you believe it has been lost in transit, please contact your sales representative. We will work with the carrier to resolve the issue and ensure that your products are either replaced or refunded as appropriate.
Shipping Restrictions
- Some products may have shipping restrictions based on size, weight, or hazardous material regulations. In these cases, we will notify you of any shipping restrictions and work with you to find an appropriate solution however possible.
Customer Service
If you have any questions or concerns regarding shipping, please do not hesitate to reach out to our team. You can contact us here for further assistance.